Privacy Policy
Last updated: January 28, 2026
1. Introduction
At PraxisHelp, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tutoring services.
Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.
2. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our services.
Information You Provide
When you use our services, we may collect:
- Contact Information: Name, email address, phone number, and other contact details you provide through our forms
- Educational Information: Information about your Praxis exam, test dates, previous scores, and educational background
- Communication Data: Messages, feedback, and other communications you send to us
- Account Information: If you create an account, login credentials and profile information
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Device Information: Browser type, operating system, device type, and screen resolution
- Usage Data: Pages visited, time spent on pages, clicks, and navigation patterns
- Location Data: General geographic location based on IP address
- Referral Data: How you arrived at our website (search engine, link, etc.)
3. How We Use Your Information
We use the information we collect for various purposes:
- To provide, maintain, and improve our tutoring services
- To communicate with you about your inquiries, appointments, and services
- To personalize your learning experience and recommendations
- To send you updates, marketing communications, and promotional materials (with your consent)
- To analyze usage patterns and improve our website and services
- To protect against fraud, unauthorized access, and other illegal activities
- To comply with legal obligations and enforce our terms of service
4. Third-Party Services
We may use third-party services that collect, monitor, and analyze user data to help us improve our services. These third parties have their own privacy policies addressing how they use such information.
Third-party services we may use include:
- Analytics Services: To understand how visitors interact with our website
- Payment Processors: To securely process payments (we do not store payment card details)
- Communication Tools: To facilitate scheduling, video calls, and messaging
- Marketing Platforms: To send newsletters and promotional content (with consent)
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
- To provide our services and maintain your account
- To comply with legal, accounting, or reporting requirements
- To resolve disputes and enforce our agreements
When your information is no longer needed, we will securely delete or anonymize it. If you request deletion of your data, we will comply within a reasonable timeframe, subject to any legal retention requirements.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments and updates
- Employee training on data protection practices
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to certain processing of your information
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for processing based on consent
To exercise any of these rights, please contact us through our contact page. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our contact page.
We are committed to working with you to address any concerns about your privacy.
Ready to get started? Contact us to begin your Praxis preparation.